FAQ
General
What type of patients do you treat?
We treat men and women over the age of 18 who are specifically seeking boutique healthcare far beyond the reach of insurance coverage. We believe each patient should be living the healthiest version of themselves with a compassionate provider advising, coaching and guiding each patient through the process using the latest advancements in evidence based medicine.
Does formidableMD accept insurance?
No, but we do offer an affordable, transparent, pay per visit model. We have found that allowing patients to choose the type of healthcare they receive yields more time and attention during visits with a provider that can get to know you and your health concerns, more treatment options available to the patient without delays of prior authorizations or limits of network coverage.
Can I get reimbursed by my insurance?
We do not contract with insurance companies but will provide you with a superbill that you may submit to your insurance provider.
Are the visits FSA/HSA Eligible?
Yes, generally the visit fee for telemedicine consultations with a licensed professional for diagnosing or treating a legitimate medical condition is FSA/HSA eligible. Please check specific guidelines to ensure that your visit will be covered.
Why do I need to keep a valid form of payment on file?
Visit fees are charged to your preferred payment on file 48hrs before your appointment. If payment cannot be successfully processed, we reserve the right to cancel your appointment. We will attempt to contact you before cancelling.
What is the appointment cancellation policy?
You may cancel your appointment for any reason before 48hours of your appointment. After the 48hr period before your appointment, we will charge a $75 cancellation fee. This fee will be deducted from your visit fee refund.
What states does formidableMD serve?
Currently, we serve Florida. We are rapidly expanding to serve all fifty states. If your state is not listed, please check back soon!
How far in advance does my providers schedule fill up?
Appointments with our team of providers are often available within 1-2 weeks. With some same-day availability for urgent care matters.
Do I need to have a primary care doctor or could my formidableMD provider manage my chronic illness?
formidableMD providers are not intended to replace your primary care provider as they do not counsel on tradition preventative care, perform annual physical exams or manage complex chronic health conditions. However, once you establish care as a formidableMD patient and discuss with your formidableMD provider that you wish to have your chronic conditions managed by your formidableMD provider, a member of our team will reach out to you to determine your eligibility and discuss your options. You may also email us at info@formidablemd.com requesting chronic health management approval.
What are the qualifications of formidableMD providers?
The board-certified medical doctors and qualified nurse practitioners on the formidableMD platform all have a passion for health and wellness and are specifically trained to treat obesity, urgent (non-emergent) conditions and/or are experienced in hormone replacement, peptide therapies and wellness. All of the providers working with formidableMD follow the protocols set by their Board of expertise and the treatment standard set forth by formidableMD.
Weight Management
What is included in my weight management consultation appointment fee?
Private one on one consultation with a qualified weight management provider. Your provider has already reviewed your detailed questionnaire and determined you eligibility for FDA approved GLP-1 medication if prescribed. You will have the opportunity to discuss your health goals, labs may be ordered if necessary and medications may be prescribed if applicable.
Does that visit fee include the cost of medications?
No, prescriptions are filled through pharmacies at a separate cost. Cost of prescriptions is transparent. If your medication is in your insurance formulary, we will prescribe the FDA approved medications to a pharmacy of your choice. Compound medications will be prescribed if the patient requires a custom formulation and/or dosage. Our preferred compound pharmacies have been strictly vetted and adhere to state and national licensing Boards.
Can I use my insurance for compound medications?
No, these medications are not covered by insurance. In order to meet the highest standard of healthcare and wellness goals of our patients, we are able to offer these medications without the need of insurance authorization and deliver you the most timely and valuable care at a discounted cost.
How often do I need to follow up for weight management?
Once you begin your weight management journey, a monthly follow-up appointment will be scheduled for the first three months of your journey for all patients utilizing weight loss medication. Once patients are stabilized on a specific dose and do not require titration, follow up is scheduled every three months for the first year or until your goal is met. Once you reach your desired health goals, we recommend checking in every six months to ensure continued success.
How do I report adverse side-effects to my provider?
Adverse reactions or side-effects should be immediately reported by sending a message to your provider through your patient portal account. If you are experiencing an emergency such as trouble breathing, swallow, seek immediate care at your nearest ER and/or by calling 911.
How do I request a change to my current dose of GLP-1?
Any changes in medications including formulation, frequency or dosage will require a follow-up visit with a provider to ensure a safe and effective transition.
How do I obtain refills for my GLP-1 medication?
If you are patient that is monitored every three months or longer between refills, you may send a request for a refill through your patient portal account. All new GLP-1 patients must schedule a follow-up appointment every month for the first three months.
How far in advance should I request a refill?
Most medications whether FDA approved or compounded may take 2-5 business to process and usually ship overnight. Please request a refill approximately one week before your last dose to avoid a lapse in medication regimen.
Wellness
What is considered in a wellness appointment?
Wellness is any appointment for patients seeking hormone support, peptide therapy, sexual function concerns or healthy aging and vitality goals.
How often do I need to schedule a follow-up appointment for hormone replacement therapy or peptide therapy?
For your safety and proper monitoring, patients using hormone replacement and/or peptide therapy must schedule a follow-up appointment every three months for the first six months and every six months thereafter. You may request refills through your patient portal between follow-up appointments.
Urgent Care
How does a visit work?
You use a smartphone or computer to have a video chat with a provider describing your symptoms and answering clinical questions prompted by your provider for the most accurate assessment.
What type of medical conditions can be addressed in an urgent care telemedicine visit?
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Cold, flu, and viral infections
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Allergies and sinus infections
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Ear infections and sore throat
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Skin conditions (rashes, infections, insect bites)
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Eye conditions (pink eye, irritation)
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Headaches and migraines
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Gastrointestinal issues (nausea, vomiting, diarrhea)
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Treatment for infections (e.g., UTIs, yeast infections)
Can I get a prescription?
Yes, providers can send prescriptions for medications—such as antibiotics—to your pharmacy of choice if deemed clinically appropriate. Narcotics are not prescribed.
Does insurance cover it?
We do not accept insurance, however you can request a superbill to supply to your insurance company for reimbursement. Urgent care visits are also generally eligible for FSA/HSA.
When should I NOT use telemedicine?
Do not use telemedicine for life-threatening emergencies, such as chest pain, severe bleeding, or difficulty breathing